Fibre Internet

Central Developments residents can get uncapped home fibre internet through Surf4Life, one of the fibre internet service providers available on our estates. There are no contracts, no credit checks, and no throttling, plus your first month is free. This guide walks you through registration, choosing a package, and getting your internet connection activated.

Why Choose Surf4Life as Your Fibre Internet Provider?

Surf4Life is built around simplicity and value, with a package to suit every household:

• Fast installations
• Hassle-free connection
• Packages to suit your needs
• Great service and value
• No fair-usage policy – unlimited HD streaming and downloading at all times
• No throttling – no limit on monthly download or usage
• No shaping – all internet traffic is given maximum priority
• No contracts or credit checks
• Consistent upload and download speeds
• Your first month is free – you only start paying once your one-month trial ends

How to Connect to Fibre Internet

Getting connected takes three steps: installation, registration, and activation.

1. Book your installation. Contact Surf4Life to arrange a router installation at no additional cost.
2. Find your router password. Your password is printed under the MAC ID on the back of your router.
3. Register online. Go to www.surf4life.co.za and click REGISTER at the top of the homepage. Complete all fields, read the terms and conditions, tick the box, and click Register.
4. Wait for approval. Surf4Life will email you once your application is approved.
5. Log in. Once approved, log into your profile on the Surf4Life user portal using the username and password you created.

Learn How to Use a Prepaid Electricity Meter.

Choosing Your Fibre Internet Package

Once your profile is registered, you can select the fibre internet package that best suits your needs. Package pricing varies by development, so check available packages for your estate before setting up your debit order:

1. Log into your Surf4Life account.
2. Click Set Up a Debit Order.
3. Browse the available fibre internet packages and select the one you want.
4. Complete your debit order details, read the terms and conditions, tick the box, and submit.

When Will Your Fibre Internet Be Ready to Use?

Activation timing depends on how you pay:

Watch our fibre internet video tutorial. 

Troubleshooting Your Internet Connection

If you experience any connection issues, log a fault through any of these channels:

• The website's chatbot
• Email Home Support: [email protected]
• Phone Home Support: 012 883 1800
• WhatsApp: 072 772 2461

Get complete moving in advice in our The Complete First-Time Home Buyer's Guide South Africa post.

Frequently Asked Questions

What is fibre internet? 

Fibre internet is a home internet connection delivered via fibre-optic cable, offering faster, more consistent upload and download speeds than traditional copper or wireless connections.

How do I connect to fibre internet with Surf4Life? 

Book a free router installation, then register your profile at www.surf4life.co.za. Once your application is approved, log in, choose a package, and set up your debit order.

Does Surf4Life have a fair usage policy or throttling? 

No. Surf4Life fibre internet packages come with no fair-usage policy, no throttling, and no traffic shaping, so your speeds stay consistent regardless of usage.

Is there a contract for Surf4Life fibre internet? 

No. Surf4Life does not require contracts or credit checks to sign up.

How long does it take to activate my fibre internet connection? 

Activation depends on your payment method: instantly for card payments, at midnight for debit orders, or within two days for EFT and Shoprite payments.

Who do I contact if my internet connection isn't working? 

You can log a fault via the website chatbot, email [email protected], call 012 883 1800.